Testimonials
3Play Media works with more than 2,500 customers and we have many success stories to share. Read why our customers are happy they chose us.
Corporate
Florida Hospital uses 3Play Media to bring more automation to our transcription needs. By directly integrating with our Brightcove account and automatically generating interactive transcripts, we are providing a better experience for our viewers and a more efficient content editing workflow.
Before I discovered 3Play Media, I was spending countless arduous hours viewing, analyzing and editing video footage from qualitative research. Discovering 3Play Media was like jumping off a horse and getting into a fully loaded BMW. There is no comparison. There are many great features and benefits of their software and I encourage anyone who works with qualitative footage to give them a trial. But the features I like the most are the digital Clipmaker and the keyword searchable digital transcripts. This last feature alone has saved me hundreds of hours in helping clients search for quotes they remember out of hundreds of hours of footage. 3Play Media is THE software to find the needle in the proverbial haystack. As a result, our clients have been quite pleased with the granular insights we’ve been able to squeeze out of mountains of footage and 3Play Media is our secret weapon allowing us to do. Their team also provides great support, including after hours. I can’t imagine not working with them on qualitative projects.
We’ve been incredibly happy with 3Play Media’s services. Their speed, quality, and flexibility is consistently impressive. We always recommend their services.
The ability to search within my videos and create rough edits directly on 3Play Media’s website has changed the way I do my job. I even let internal clients make rough paper edits, which cuts down my revisions by at least 2 or 3.
My team has been very impressed by your work. The quality has blown us away, and we couldn’t ask for a better turnaround time.
Education
Back to TopOur experience with the AIM and 3Play integration has been very positive. Scheduling students’ real-time captioning is much more seamless within a system that all our stakeholders (faculty, students, and staff) use daily. In addition, accessing transcriptions immediately after the live captioning has taken place has been beneficial for faculty, who use that information to review lectures and clarify anything necessary for the students with the accommodation need.
We have been very pleased with our collaboration with 3Play Media. They are responsive and innovative. They are continually implementing improvements to their processes with the objectives of doing it better, faster, and cheaper.
3Play Media provided the technology and critical support behind MIT’s Infinite History website, an innovative text-based searchable video database of interviews with key members of the MIT community. It has been heralded by historians, researchers and our greater user community as an invaluable interface for navigating through the nearly 300 hours of transcribed content.
With 3Play Media and Kaltura, we were able to satisfy our accessibility policy, increase usability, and substantially streamline our captioning workflow. The effort of publishing accessible video was cut in half and the process became more robust, resulting in fewer tech support issues. Video accessibility is one component of the course development process that we no longer have to worry about.
Having worked on the development of a wide range of online media tools, I’ve found that the integration of searchable, reliable text resources alongside video is no easy task. 3Play Media’s Interactive Transcript tool pushes the envelope in terms of how online video can become equally as searchable as text. The technical support and APIs provided by the 3Play team complements the full experience, allowing their transcript tools to be effectively integrated within a wide range of online educational environments.
3Play Media’s captioning workflow makes it easy to teach others. We’re impressed by the accuracy even for professors who mumble, speak quickly, or have thick accents. There’s really no other vendor that compares in price, quality, or customer service.
3Play Media has successfully integrated into the complex workflow that our Learning Design shop brings. Their results are consistently reliable and the level of service their team provides is rare to find. 3Play Media goes beyond just another captioning company, and provides us with the tools to be efficient and innovative at a cost that doesn’t burn our budget.
“Accessibility is really important for Perkins. We’re a community of people with a lot of different disabilities and needs, and I think 3Play has been very forward-thinking about this and a thought leader about the fact that captioning is not just about deafness.”
I love 3PlayMedia – far superior and user friendly than other vendor products.
3Play Media has been a fantastic partner to get us started with captioning. Their web user interface is rich yet simple to use, and the quality and timeliness of transcripts is superb.
3Play Media is a top tier vendor for IPFW. Their system plugs directly into our systems and closed captioning lectures has never been easier! What really makes them stand above the rest is their customer service ethic.
Working with 3Play Media has been an ease and a joy. As a person who deals with technology, I do not look for a perfect service or product because I don’t think such a thing exists. What’s important is the customer service you get, and 3Play just plain rocks when it comes to helping out. In terms of tech, they are cutting edge and have a great UI for editing captions on the fly.
I rely heavily on 3Play Media for my transcription needs. I have always been impressed with the quality of their work and even more impressed with their customer service, which is top notch. I highly recommend this company.
3Play Media has enabled us to build an automated captioning and transcription workflow, removing several of our accessibility concerns, which ultimately allows our faculty and learning designers to focus on the course content.
Nothing that I’ve seen lets you do all this in a simple easy package like this.
3PlayMedia has been a great company to work with for our captioning needs. They are quick to respond to any questions we might have and they always do accurate work with a fast turnaround. In short, they make it easy for us!
Video paired with interactive transcripts really underscores the value and utility of video. Video content can be very powerful, but most business executives don’t have the time to wade through a video hoping they’ll find useful content. And, up to now, there’s been no quick way to make that assessment.
3Play Media provides prompt and highly accurate transcriptions that we use for a website to supplement audio interviews and photographs. Most useful to our project is that the transcriptions come in a wide range of formats, from Word to QuickTime, with and without time codes, providing us versatile options for how to incorporate the transcripts on our website. 3Play Media’s team is helpful and responsive.
3Play Media provides top-notch support on a quality service. I found the ability to edit my transcripts/captions online and download new copies any time to be particularly useful.
I used 3Play Media’s transcription services for a research project, and was very pleased with both the quality of the final product and the speed with which they completed the work. I would definitely use them again in the future.
3Play Media was friendly, responsive, and helpful in getting my files set up and answering questions. The captions I received are error-free, impeccably timed, and perfect for use in the classroom!
I love the service! The ease and quick turnaround have been great and your software and system are awesome to work with! Also, the new Brightcove integration features are AWESOME! Everyone here at ESC XIII using the service thinks it’s amazing and it’s been a huge help to us providing greater accessibility to our clients. It has gone over so well that several different departments are now using the service. Again, I can’t stress enough how your service has allowed us to make positive changes in such a quick and professional manner.
Live Professional Captioning gave me a lot of peace of mind for our Accessibility Camp Symposium. I definitely feel this product was worthwhile and helpful – it saved my sanity, relieved a lot of headaches, and helped carry the event’s accessibility. It’s been a great experience working with 3Play Media and a breath of fresh air to be able to put your trust in a vendor and know that we’re going to get quality live captions. Not only does 3Play care about accessibility, they care about me, and that translates clearly when utilizing their services like Live Professional Captioning.
As an Illinois public university, any video that we put online is required to have closed captioning. Often, we work under tight dealines and 3Play Media has always come through for us with a quality product, on time. I highly recommend them!
Market Research
Back to Top3Play Media technology has enabled us to unlock the power of our consumer research by connecting video to high quality transcripts. The searchability that the interactive transcript provides increases our productivity in analyzing hours of interviews to find key insights. Plain text transcripts are no longer sufficient in comparison.
Audio Description
Back to TopAs a blind user who works in the education field, I can declare that 3Play Media’s audio description is a game changer for equal access.
eLearning
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We turn to 3Play Media when we need a large amount of material transcribed under a very tight time frame. Their high quality work enables us to meet our clients’ demands – I would recommend them without hesitation.
3Play Media is extremely easy to use. Previously, we had to send emails every time we needed captions or transcripts and the amount of communication was hard to keep up with. Now we can simply upload files and they are taken care of. That’s HUGE! Also, the price is extremely competitive.
3Play Media provides reliable on-demand captioning for our eLearning videos. They were incredibly accommodating and created a custom output that integrated with our established process.
3Play Media constantly improves their features and stays current with new technologies. Their prices are very affordable and the quality of work is excellent.
What really sold me was the enthusiasm of the company for their offering and their commitment to customer service. They’re not just another vendor providing a service for a fee. They care about their business the way we care about ours.
3Play Media’s captioning services are quick, reliable and accurate. It makes us confident that we can fully rely on their work to benefit our students and clients.
Government
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Of all the vendors we evaluated, only 3Play Media met our needs entirely. They made the extra effort to make sure we were satisfied.
We have used 3Play Media to make dfxp files for closed captioning with Adobe Flash and we have been very satisfied with their service over the past year. Their price is right and they deliver quality service. We recommend them to anyone who needs closed captions.
Online Video
Back to Top“I couldn’t imagine our service without captioning. Our aim is to publish every piece of content with captions, and 3Play enables us to do it.”
My team has been very impressed by your work. The quality has blown us away, and we couldn’t ask for a better turnaround time.
3Play Media provided us with a lifesaving, easy-to-use platform for all our captioning needs. They turn our requests around quickly without sacrificing quality. I can’t imagine life before 3Play Media.
I am so impressed with the quality of the transcription. Some of our audio content is fast and includes specialized references—so it can’t be easy to convert to text.
Our mission is to get professionally produced, expert hosted video content in front of as many people as possible. An integral part of doing that is using quality closed captions and transcripts from 3Play Media.
Nothing that I’ve seen lets you do all this in a simple easy package like this.
Video paired with interactive transcripts really underscores the value and utility of video. Video content can be very powerful, but most business executives don’t have the time to wade through a video hoping they’ll find useful content. And, up to now, there’s been no quick way to make that assessment.
We have used 3Play Media for a number of years. They have a great range of automated services, meaning that notification of transcripts and payments can be done quickly and efficiently. I would recommend 3Play Media’s transcription services without hesitation.
I see this really as a disruptive technology. I think we’ll look back at some point and wonder how we ever managed to work with video without captions and transcripts, because this technology is going to become ubiquitous.
Recorded Events
Back to Top3Play Media’s transcript service has made our presentation recording product more valuable to users and to librarians and has made it a more robust and more valuable product to our customers. There’s no doubt in our mind that the transcripts…make the product much better.
Video Production
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The ability to search within my videos and create rough edits directly on 3Play Media’s website has changed the way I do my job. I even let internal clients make rough paper edits, which cuts down my revisions by at least 2 or 3.
I guarantee my clients zero-fault deliverables. 3Play Media does the same. Need I say more?
3Play Media provided us with a lifesaving, easy-to-use platform for all our captioning needs. They turn our requests around quickly without sacrificing quality. I can’t imagine life before 3Play Media.
What really sold me was the enthusiasm of the company for their offering and their commitment to customer service. They’re not just another vendor providing a service for a fee. They care about their business the way we care about ours.
Faith
Back to TopI’ve found 3Play Media’s captioning and transcription services to be very easy to use. The web tools are user friendly and the options are extensive. Their customer service has been exceptional with a light hearted tone of professionalism that belies their superior product knowledge and lower cost relative to the competition.
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